Restaurant Server - Guest-Centric Service & Tips

Del Monte Hotel Management LLC in; City of Rochester (NY); Presencial; USD 12.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hotel room discounts

Food and beverage discounts

Professional development opportunities

Descripción de la vacante

DelMonte Hotel Group is seeking a dedicated Restaurant Server for a part-time, on-site role in Rochester, NY. You will greet guests, take and relay orders, and ensure a smooth dining experience while maintaining high standards of service.

We offer competitive pay, tips, and benefits, plus opportunities for professional development in a collaborative hospitality team. If you take pride in delivering great guest experiences, join us and grow with the DelMonte family.

Formación

• 3 to 6 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Exceptional customer service skills

Responsabilidades

• Perform opening and closing sidework per checklists.
• Greet customers, answer questions, and make suggestions regarding food and drinks.
• Write order on check or memorize it.
• Relay order to kitchen and serve courses from kitchen and service bars to guests.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Properly record all sales transactions and secure accurate payment.
• Familiarize and be knowledgeable of current food and beverage offerings.
• Assist in maintaining the cleanliness of the Restaurant and surrounding areas.
• Assist in checking all fixtures, equipment and conditions for proper operation, report deficiencies.
• Provide information pertaining to hours and available services of the hotel to guests.
• Clear, clean and reset tables for dining as needed.
• Greet guests, escort them to tables, and provide menus as needed.
• Schedule dining reservations and handle special guest requests as needed.
• Answer phones in accordance with proper telephone standards as needed.

Conocimientos

Customer service

Communication skills

Team player

Educación

High School Diploma or GED

Descripción del empleo

DelMonte Hotel Group is seeking a dedicated Restaurant Server for a part-time, on-site role in Rochester, NY. You will greet guests, take and relay orders, and ensure a smooth dining experience while maintaining high standards of service.

We offer competitive pay, tips, and benefits, plus opportunities for professional development in a collaborative hospitality team. If you take pride in delivering great guest experiences, join us and grow with the DelMonte family.