Room Service Runner — Guest‑Focused Hospitality Expert

Pyramid Global Hospitality; Texas; On-site; USD 18,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Room Service Runner for Hyatt Regency Grand Reserve Puerto Rico. You will take guest orders by phone and deliver to rooms, ensuring accuracy and timely service.

Join a premier resort with 579 rooms and a focus on guest satisfaction; you will collaborate with culinary and service teams, maintain menu knowledge, and uphold safety standards while delivering memorable experiences.

Qualifications

• Previous restaurant experience preferred.
• Ability to learn menus, table numbers, seat positions, and service standards.
• Strong sense of urgency and attention to detail.

Responsibilities

• Maintain constant communication with culinary and service colleagues.
• Deliver food promptly to the correct guest and position.
• Verify table number, seat number, menu item, modifications, and accompaniments before leaving the kitchen.
• Announce dishes professionally when appropriate.
• Ensure required condiments, sauces, utensils, and accompaniments are delivered with each item.
• Follow food-safety requirements when transporting and handling food.

Skills

Restaurant experience

Menu knowledge

Sense of urgency

Attention to detail

Job description

Pyramid Global Hospitality is seeking a Room Service Runner for Hyatt Regency Grand Reserve Puerto Rico. You will take guest orders by phone and deliver to rooms, ensuring accuracy and timely service.

Join a premier resort with 579 rooms and a focus on guest satisfaction; you will collaborate with culinary and service teams, maintain menu knowledge, and uphold safety standards while delivering memorable experiences.