Room Service Concierge — Elevate Guest Dining

remingtonhotelscareers; Hauppauge (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Remington Hotels is seeking a guest-focused hospitality professional in Hauppauge, NY for a room service attendant role. You will deliver orders to rooms within 20-30 minutes and maintain detailed knowledge of menus, service standards, and beverages.

This role requires strong communication and a proactive approach to guest satisfaction. Applicants should be able to work varied shifts including nights, weekends and holidays, while upholding confidentiality and excellent staff relationships at all

Qualifications

• Strong communication skills verbal and written.
• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.

Responsibilities

• Set up orders and deliver to rooms within approximately 20-30 minutes.
• Develop knowledge of menus, dish and glassware service, and utilize that knowledge in the service of guests as needed.
• Follow proper tray set up for all orders, including silverware, napkins, appropriate condiments, beverages, any special requests, etc.
• Develop a complete knowledge of service standards for beer, liquor and wine, complying with alcohol awareness procedures and complying with all applicable laws.
• Promptly return check and payment to cashier; call back to guest after 5-10 minutes to see if meal is satisfactory.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.

Skills

Communication

Work ethic

Self-initiative

Job description

Remington Hotels is seeking a guest-focused hospitality professional in Hauppauge, NY for a room service attendant role. You will deliver orders to rooms within 20-30 minutes and maintain detailed knowledge of menus, service standards, and beverages.

This role requires strong communication and a proactive approach to guest satisfaction. Applicants should be able to work varied shifts including nights, weekends and holidays, while upholding confidentiality and excellent staff relationships at all