In-Room Dining Concierge

Mr C. Hotels; Hauppauge, Northern (NY, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Mr C. Hotels on Long Island offers a resort-like retreat in Hauppauge, NY, where you will join a team focused on delivering exceptional guest service.

The role requires delivering orders to rooms promptly, mastering menu items and service standards, and maintaining guest satisfaction with attentive, courteous service. Candidates should have strong communication, a solid work ethic, and the flexibility to work nights, weekends, and holidays.

Qualifications

• Strong verbal and written communication skills.
• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Ability to maintain confidentiality among staff and guests.

Responsibilities

• Set up orders and deliver to rooms within 20–30 minutes.
• Develop knowledge of menus, dishes, glassware, and service standards.
• Follow tray setup and ensure all items are included and presented on delivery.
• Know beer, liquor, and wine service standards and comply with laws.
• Process payments and check back with guests to ensure satisfaction.
• Anticipate guest needs and maintain positive guest relations at all times.

Skills

Strong communication

Work ethic

Schedule flexibility

Confidentiality

Office equipment

Job description

Mr C. Hotels on Long Island offers a resort-like retreat in Hauppauge, NY, where you will join a team focused on delivering exceptional guest service.

The role requires delivering orders to rooms promptly, mastering menu items and service standards, and maintaining guest satisfaction with attentive, courteous service. Candidates should have strong communication, a solid work ethic, and the flexibility to work nights, weekends, and holidays.