Room Service Attendant — Elevate Hotel Dining

Bardessono; Hauppauge (NY); Hybrid; USD 23.000 - 39.000; Vollzeit

Zusammenfassung

Long Island Hyatt-LIH on Long Island seeks a guest‑facing team member to deliver orders to rooms within 20-30 minutes and develop strong knowledge of menus and beverage service. You will uphold service standards, ensure accurate tray setups, and follow up with guests to guarantee satisfaction.

The role requires excellent verbal and written communication, a strong work ethic, and flexibility to work varied schedules including nights, weekends and holidays.

Qualifikationen

• Excellent verbal and written communication.
• Strong work ethic and self-initiative.
• May be required to work varying schedules, including nights, weekends and holidays.
• Ability to maintain excellent relationships with staff and guest confidentiality.
• In-office role requiring computer use and desk work.

Aufgaben

• Set up orders and deliver to rooms within approximately 20-30 minutes.
• Develop knowledge of menus, service standards, and apply in guest service.
• Ensure proper tray setup with silverware, napkins, condiments, beverages and special requests.
• Maintain knowledge of beer/liquor/wine service and comply with alcohol awareness rules.
• Process payments and follow up with guests to ensure satisfaction.
• Anticipate guest needs and maintain positive guest relations at all times.

Kenntnisse

Verbal communication

Written communication

Work ethic

Schedule flexibility

Confidentiality

Jobbeschreibung

Long Island Hyatt-LIH on Long Island seeks a guest‑facing team member to deliver orders to rooms within 20-30 minutes and develop strong knowledge of menus and beverage service. You will uphold service standards, ensure accurate tray setups, and follow up with guests to guarantee satisfaction.

The role requires excellent verbal and written communication, a strong work ethic, and flexibility to work varied schedules including nights, weekends and holidays.