Room Service Associate: Guest Care & Free Meals on Shift

Opal Collection; New Castle (NH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Job summary

Hireology is seeking a Room Service Operator to join our team in New Castle, NH. The role involves taking room service orders by phone, answering menu questions, and coordinating with the kitchen to ensure accurate, timely service.

The position includes logging orders, processing payments, and maintaining a clean work area while following safety guidelines. Ideal candidates have courteous phone skills and previous customer service experience; prior hospitality exposure is a plus.

Qualifications

• Courteous phone skills and ability to take accurate messages.
• Experience in customer service or hospitality is a plus.
• Ability to communicate clearly with guests and team members.

Responsibilities

• Take room service orders over the phone.
• Answer questions on menu selections and coordinate with kitchen staff.
• Log and relay room service orders, notes, and special requests.
• Ensure accurate order entry and payment processing.
• Maintain cleanliness of work areas and follow safety policies.
• Uphold company appearance and protect assets.
• Greet guests and respond to service needs promptly.

Skills

Courteous phone skills

Customer service

Team communication

Education

High School Diploma/GED a plus

Job description

Hireology is seeking a Room Service Operator to join our team in New Castle, NH. The role involves taking room service orders by phone, answering menu questions, and coordinating with the kitchen to ensure accurate, timely service.

The position includes logging orders, processing payments, and maintaining a clean work area while following safety guidelines. Ideal candidates have courteous phone skills and previous customer service experience; prior hospitality exposure is a plus.