Room Service Server

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Life insurance

Disability insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises is hiring a Part Time Room Service Server in Raleigh, NC. The role involves welcoming guests, delivering meals to rooms, and maintaining high service standards in a fast-paced hotel environment.

Candidates should be available for evenings, weekdays, weekends, and holidays. Food handling or alcohol training is required. Excellent guest relations and a friendly demeanor are essential to ensure an exceptional stay for guests.

Qualifications

• Food Handling certificate/Alcohol training is required.

Responsibilities

• Deliver room service orders to hotel guests' rooms in a timely manner.
• Explain meal components to guests and offer additional information as needed.
• Ensure correct temperature and presentation of food and beverages.
• Maintain knowledge of all food and beverage items and safety procedures.

Job description

Description

We are hiring for a PART TIME Room Service Server.

MUST have availability to work EVENING SHIFTS, must be availabile to work on weekdays, weekends, and holidays.

We are looking for a person who has a passion for serving others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

As a Room Service Server, you must love to make people smile, have a welcoming nature, and like working in a fast-paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided, and offering up any additional information needed to make the guest’s stay memorable. Our Room Service Servers must know and follow the hotel’s established safety and security policies and procedures. Anticipate problems and notify management as needed. Food Handling certificate/Alcohol training is required.

The Server performs guest service in hotel guest rooms. They ensure that all food is delivered at the proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments. The server cheerfully serves guests, explains the contents of the meal as well and checks for satisfaction. The server has a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

Qualifications

Behaviors

• Functional Expert: Considered a thought leader on a subject (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Preferred

  Goal Completion: Inspired to perform well by the completion of tasks

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Preferred

  Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality