Room Inventory & Availability Coordinator

Seminole Hard Rock Hotel & Casino Hollywood; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision & Life Insurances

401K

Paid time off

Annual Bonus Opportunity

Job summary

Seminole Hard Rock Hotel & Casino Hollywood seeks a Front Desk Agent to accurately rate rooms and maintain the room rack under the Front Desk Manager’s supervision. You will handle guest requests, check-outs, and communications with guests to ensure a seamless stay.

Requirements include a High School Diploma or equivalent, front desk/hotel experience preferred, and a Bachelor’s degree preferred. The role is on-site with a fast-paced casino environment and opportunities for annual bonus.

Qualifications

• High School Diploma or equivalent education required.
• Previous front desk/hotel experience preferred or an equivalent combination of education and/or experience.
• Bachelor’s degree preferred.

Responsibilities

• Check out vacant and clean rooms and update room statuses in the rack.
• Run alert date reports.
• Review out-of-order and off-market rooms daily for validity.
• Answer incoming phone calls and respond to guest requests.
• Assist guests checking out via video check-out.
• Offer bell assistance to guests and run reports to verify correct room rates.
• Perform other duties as assigned.

Skills

Front desk experience

Guest service

Education

High School Diploma or equivalent

Bachelor's degree

Job description

Seminole Hard Rock Hotel & Casino Hollywood seeks a Front Desk Agent to accurately rate rooms and maintain the room rack under the Front Desk Manager’s supervision. You will handle guest requests, check-outs, and communications with guests to ensure a seamless stay.

Requirements include a High School Diploma or equivalent, front desk/hotel experience preferred, and a Bachelor’s degree preferred. The role is on-site with a fast-paced casino environment and opportunities for annual bonus.