Room Inspector

HRI Hospitality; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Hilton Garden Inn Downtown Dallas is seeking a Room Inspector to inspect guest rooms and public areas, provide coaching to the housekeeping team, and ensure adherence to brand standards. The role supports leadership in scheduling and training, with emphasis on accuracy and guest satisfaction.

The candidate will have at least 1 year in hotel housekeeping, familiarity with systems like HotSOS/OnQ/Opera, and the ability to lift up to 50 lbs. This is a full-time on-site position in Dallas.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred.

Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition and compliance with brand standards.
• Provide feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and follow up for timely resolution.
• Assist in training new housekeeping staff on procedures and standards.
• Support scheduling, assignments and workflow management for housekeeping leadership.
• Verify completion and accuracy of daily cleaning assignments.
• Assist with inventory counts, supply control and documentation as needed.
• Respond to guest requests and resolve concerns professionally.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Communication

Documentation

Organization

Safety protocols

Physical stamina

Flexibility

Education

High school diploma

Hospitality coursework/certification

Tools

HotSOS

OnQ

Opera

Job description

HILTON GARDEN INN DOWNTOWN DALLAS

171 rooms | 4,385 sq. ft. meeting/event space

Amenities: pet-friendly rooms, fitness center, outdoor rooftop pool, on-site restaurant, weekday happy hour.

Situated in the heart of Dallas, this property combines business, culture, and connectivity, providing an ideal environment for leaders in an active urban setting. Take a virtual tour of Hilton Garden Inn Downtown Dallas here.

The Room Inspector is responsible for inspecting guest rooms and public areas to ensure they meet brand cleanliness and quality standards. This role provides feedback, supports training, and helps maintain consistency and accuracy across the housekeeping team to ensure guest satisfaction.

JOB DESCRIPTION

Job Title : Room Inspector

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Supervisor / Housekeeping Manager / Executive Housekeeper

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred .

Experience

• Minimum 1 year of housekeeping experience in a hotel environment.
• Prior inspection or supervisory experience preferred.
• Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Skills & Knowledge

• Excellent attention to detail and quality control standards.
• Strong communication, coaching, and leadership abilities.
• Ability to document findings accurately and clearly.
• Good organizational and time management skills.
• Knowledge of cleaning procedures, safety protocols, and chemical handling.
• Ability to lift, push, and pull up to 50 lbs.
• Flexibility to work varied shifts, weekends, and holidays.

Job Duties & Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
• Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and ensure timely follow-up.
• Assist in training new housekeeping staff on procedures and standards.
• Support the housekeeping leadership team with scheduling, assignments, and workflow management.
• Verify completion and accuracy of daily cleaning assignments.
• Assist with inventory counts, supply control, and documentation as needed.
• Respond to guest requests and resolve concerns courteously and professionally.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements_._