Room Inspector

Hilton Garden Dallas; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hilton Garden Inn Downtown Dallas is seeking a Room Inspector to uphold cleanliness and quality across guest rooms and public areas. The role includes giving coaching to Room Attendants, ensuring proper stocking of amenities, and communicating maintenance needs.

The ideal candidate has at least 1 year in hotel housekeeping, with knowledge of housekeeping systems (HotSOS, OnQ, Opera) considered a plus. Flexibility for varied shifts, weekends, and holidays is required.

Qualifications

• Education: High school diploma or equivalent required. Hospitality coursework or certification preferred.
• Experience: Minimum 1 year of housekeeping experience in a hotel environment. Prior inspection or supervisory experience preferred.
• Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
• Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and ensure timely follow-up.
• Assist in training new housekeeping staff on procedures and standards.
• Support leadership with scheduling, assignments, and workflow management.
• Verify completion and accuracy of daily cleaning assignments.
• Respond to guest requests and resolve concerns courteously and professionally.

Skills

Attention to detail

Communication

Documentation

Organizational skills

Safety awareness

Physical stamina

Shift flexibility

Education

High school diploma

Tools

HotSOS

OnQ

Opera

Job description

HILTON GARDEN INN DOWNTOWN DALLAS 171 rooms | 4,385 sq. ft. meeting/event space Amenities: pet-friendly rooms, fitness center, outdoor rooftop pool, on-site restaurant, weekday happy hour. Situated in the heart of Dallas, this property combines business, culture, and connectivity, providing an ideal environment for leaders in an active urban setting. Take a virtual tour of Hilton Garden Inn Downtown Dallas here.

The Room Inspector is responsible for inspecting guest rooms and public areas to ensure they meet brand cleanliness and quality standards. This role provides feedback, supports training, and helps maintain consistency and accuracy across the housekeeping team to ensure guest satisfaction.

JOB DESCRIPTION

Job Title: Room Inspector

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Supervisor / Housekeeping Manager / Executive Housekeeper

MINIMUM REQUIREMENTS

Education: High school diploma or equivalent required. Hospitality coursework or certification preferred.

Experience: Minimum 1 year of housekeeping experience in a hotel environment. Prior inspection or supervisory experience preferred. Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Skills & Knowledge

• Excellent attention to detail and quality control standards.
• Strong communication, coaching, and leadership abilities.
• Ability to document findings accurately and clearly.
• Good organizational and time management skills.
• Knowledge of cleaning procedures, safety protocols, and chemical handling.
• Ability to lift, push, and pull up to 50 lbs.
• Flexibility to work varied shifts, weekends, and holidays.

Job Duties & Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
• Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and ensure timely follow-up.
• Assist in training new housekeeping staff on procedures and standards.
• Support the housekeeping leadership team with scheduling, assignments, and workflow management.
• Verify completion and accuracy of daily cleaning assignments.
• Assist with inventory counts, supply control, and documentation as needed.
• Respond to guest requests and resolve concerns courteously and professionally.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.