Houseperson

DoubleTree by Hilton; Farmers Branch (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

DoubleTree Dallas Near the Galleria seeks a diligent hotel housekeeping team member dedicated to maintaining clean public areas and assisting guests with requests. You will work closely with the Housekeeping team to ensure a welcoming environment.

Responsibilities include cleaning, trash removal, linen handling, and delivering supplies to guest rooms and floors. Weekend and holiday availability is required.

Qualifications

• Must be able to read, write and speak sufficient to understand and communicate with employees and guests.
• Ability to lift, pull, and push 250 lbs.
• Ability to stand for long periods and move quickly around the hotel.

Responsibilities

• Responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests.
• Remove trash from work areas and maintain storage/distribution areas in a clean condition.
• Deliver supplies to guest rooms and floors, set up rollaway beds and cribs.
• Maintain guest corridors, sweep and wash floors, vacuum, dust furniture and fixtures.
• Assist in delivering guest requests and help other team members in housekeeping as needed.

Skills

Quality

Productivity

Dependability

Customer Focus

Job description

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Values

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Key Attributes

• Quality
• Productivity
• Dependability
• Customer Focus

DoubleTree Dallas Near the Galleria prides itself on developing talent from within. Our future leaders start in entry level roles! Hospitality offers opportunities for team members to grow both personally and professionally. If you are looking for an adventurous career with endless opportunities that can take you anywhere in the world, this is the place to start!

Responsibilities

Responsible for cleaning and maintaining all public areas of the hotel. responding to guest requests in the hotel's continuing effort to deliver outstanding guest service, supporting Housekeeping team. Additional responsibilities include but are not limited to:

• Remove trash from work areas to the loading dock/dumpster and remove trash and linen from housekeeping closets.
• Report any linen shortages or other discrepancies to the appropriate manager or supervisor. Maintain each storage and distribution area in a clean and organized condition.
• Deliver miscellaneous goods and supplies to guest rooms, storage areas, and Room Attendants.
• Deliver supplies to guest floors. Set up and deliver rollaway beds and baby cribs.
• Maintain guest corridors cleanliness: Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures, clean ashtrays, elevators and tracks.
• Move furniture, supplies, and equipment.
• Perform special cleaning projects using cleaning equipment.
• Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
• Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
• Greet guests in a friendly manner
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Assist in delivering guest requests and in cleaning guest rooms, as needed
• Assist other team members in housekeeping, as needed

Requirements

• Ability to read, write and speak sufficient to understand and communicate with employees and guests.
• Ability to lift, pull, and push a 250 lbs.
• Ability to stand, walk, and work for long periods of time.
• Ability to stoop, squat, bend, and twist frequently throughout shift.
• Must have availability on weekends and holidays

DoubleTree Dallas Near the Galleria is proud to be an Equal Employment Opportunity and Affiantive Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Source: Hospitality Online