Room Quality & Training Inspector

Hilton Garden Dallas; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hilton Garden Inn Downtown Dallas is seeking a Room Inspector to uphold cleanliness and quality across guest rooms and public areas. The role includes giving coaching to Room Attendants, ensuring proper stocking of amenities, and communicating maintenance needs.

The ideal candidate has at least 1 year in hotel housekeeping, with knowledge of housekeeping systems (HotSOS, OnQ, Opera) considered a plus. Flexibility for varied shifts, weekends, and holidays is required.

Qualifications

• Education: High school diploma or equivalent required. Hospitality coursework or certification preferred.
• Experience: Minimum 1 year of housekeeping experience in a hotel environment. Prior inspection or supervisory experience preferred.
• Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
• Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and ensure timely follow-up.
• Assist in training new housekeeping staff on procedures and standards.
• Support leadership with scheduling, assignments, and workflow management.
• Verify completion and accuracy of daily cleaning assignments.
• Respond to guest requests and resolve concerns courteously and professionally.

Skills

Attention to detail

Communication

Documentation

Organizational skills

Safety awareness

Physical stamina

Shift flexibility

Education

High school diploma

Tools

HotSOS

OnQ

Opera

Job description

Hilton Garden Inn Downtown Dallas is seeking a Room Inspector to uphold cleanliness and quality across guest rooms and public areas. The role includes giving coaching to Room Attendants, ensuring proper stocking of amenities, and communicating maintenance needs.

The ideal candidate has at least 1 year in hotel housekeeping, with knowledge of housekeeping systems (HotSOS, OnQ, Opera) considered a plus. Flexibility for varied shifts, weekends, and holidays is required.