Room Attendant - Housekeeper

Ensemble; Camden (NJ); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Ensemble in Camden, NJ seeks a dedicated Housekeeping Associate to support guests and departments with prompt service and cleanliness. You will restock supplies, transport carts, and enter rooms following vacancy procedures to ensure privacy and readiness.

Responsibilities include making beds, replacing linens and amenities, cleaning bathrooms, removing trash, inspecting appliances, and performing floor care in guest rooms and hallways.

Qualifications

• Follow company safety and security policies.
• Report maintenance problems, safety hazards, injuries.
• Complete safety trainings and certifications.
• Maintain clean and professional uniform appearance.

Responsibilities

• Respond promptly to guest requests and department inquiries.
• Fill cart with supplies and transport to assigned area.
• Enter guest rooms following procedures to ensure vacancy.
• Replace guest amenities and supplies in rooms.
• Make beds and replace linens; fold terry.
• Clean bathrooms and remove trash and service items.
• Inspect appliances; ensure working order in rooms.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care in rooms and hallways.

Skills

Guest service

Safety awareness

Teamwork

Clear communication

Physical stamina

Attention to detail

Job description

Description

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

Requirements

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and more than 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.