Room Attendant

Residence Inn, Chicago Deerfield; Deerfield (IL); On-site; USD 17,908 - 24,796; Full time

Job summary

Residence Inn Chicago Deerfield is seeking a Room Attendant to maintain clean, welcoming guest rooms and public areas. You will make beds, replace towels, restock amenities, and ensure bathrooms are spotless while respecting guest privacy and safety protocols.

The role requires housekeeping experience in hotels, good communication skills, and flexibility to work weekends and holidays. You will support other departments and uphold standards for SDS-compliant chemical use.

Qualifications

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Responsibilities

• Clean and service guest rooms according to hotel standards.
• Make beds, change linens, and replace towels.
• Dust, vacuum, and sanitize surfaces.
• Replenish amenities (soap, shampoo, water, coffee, etc.).
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• Check and report any maintenance issues.
• Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage.
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• Deliver guest requested items to guest rooms upon request.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests and co-workers.
• Maintain accurate room status information on daily assignment sheets.
• Adhere to precautions and use PPE for all chemicals as outlined on SDS.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Skills

Verbal communication

Written communication

Flexibility

Job description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

• Clean and service guest rooms according to hotel standards, including:
• Making beds, changing linens, and replacing towels.
• Dusting, vacuuming, and sanitizing surfaces.
• Replenishing amenities (soap, shampoo, water, coffee, etc.).
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• Follow proper procedures for handling lost and found items.
• Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage.
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• Deliver guest requested items to guest rooms upon request.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets.
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.