Room Attendant

PEG Company; Missouri; On-site; USD 16,531 - 22,041; Full time

Job summary

PEG Company is seeking a Room Attendant to maintain clean, comfortable, and welcoming guest rooms in a Missouri hotel. The role emphasizes cleaning, replenishing amenities, and ensuring guest privacy while delivering courteous service.

The position requires the ability to lift, stand, and perform cleaning tasks for extended periods, with shifts potentially including weekends and holidays. Prior hotel housekeeping experience is desirable, and strong communication skills are important for success.

Qualifications

• Previous hotel housekeeping experience is helpful.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedules including weekends and holidays.

Responsibilities

• Clean and service guest rooms according to hotel standards.
• Make beds, change linens, replace towels.
• Dust, vacuum, and sanitize surfaces.
• Replenish amenities and stock supplies in bathrooms and rooms.
• Notify maintenance issues and report safety concerns.
• Deliver requested items to guest rooms.
• Maintain guest privacy and adhere to do-not-disturb policies.
• Restock carts and storage areas.
• Adhere to safety guidelines and use PPE as required.
• Provide courteous, professional service to guests and colleagues.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Job description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

• Clean and service guest rooms according to hotel standards, including:
• Making beds, changing linens, and replacing towels.
• Dusting, vacuuming, and sanitizing surfaces.
• Replenishing amenities (soap, shampoo, water, coffee, etc.).
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• Follow proper procedures for handling lost and found items.
• Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage.
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• Deliver guest requested items to guest rooms upon request.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets.
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.