Room Attendant

PEG Company; Phoenix, Northern (AZ, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

PEG Company in Phoenix, AZ is seeking a Room Attendant to maintain clean, comfortable guest rooms and deliver superior service. You will clean rooms, change linens, stock supplies, and report repairs while following safety protocols.

The role requires basic communication skills, reliability, and flexibility to work weekends/holidays. Prior hotel housekeeping experience is highly desired. Physical stamina to lift up to 25 lbs and stand for long periods is required.

Qualifications

• Experience in hotel housekeeping preferred.
• Strong verbal and written communication skills.
• Flexibility to work weekends and holidays.

Responsibilities

• Clean and service guest rooms according to hotel standards.
• Make beds, change linens, and replace towels.
• Dust, vacuum, and sanitize surfaces.
• Restock amenities and replenish supplies.
• Report maintenance issues to appropriate personnel.
• Follow safety guidelines and use PPE as required.
• Provide courteous service to guests and colleagues.
• Maintain accurate room status on daily sheets.

Skills

Hotel housekeeping experience

Verbal and written communication

Flexible schedule including weekends

Job description

Description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

• Clean and service guest rooms according to hotel standards, including:
• Making beds, changing linens, and replacing towels.
• Dusting, vacuuming, and sanitizing surfaces.
• Replenishing amenities (soap, shampoo, water, coffee, etc.).
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• Follow proper procedures for handling lost and found items.
• Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage.
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• Deliver guest requested items to guest rooms upon request.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets.
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.