Room Attendant

Residence Inn, Salt Lake City - West Jordan; West Jordan (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Residence Inn Salt Lake City West Jordan is seeking a Room Attendant to maintain clean, welcoming guest rooms and corridors. You will perform bed making, linen changes, towel replacement, dusting, vacuuming, and restocking amenities while adhering to safety and sanitation guidelines.

The role requires effective verbal and written communication, ability to handle guest requests, and availability to work varied shifts, including weekends and holidays.

Qualifications

• Previous hotel housekeeping experience is highly desirable.
• Ability to communicate verbally and in writing to follow duties.
• Ability to work varied schedules including weekends and holidays.

Responsibilities

• Clean and service guest rooms according to hotel standards.
• Make beds, change linens, and replace towels; replenish amenities.
• Dust, vacuum, and sanitize surfaces; restock supplies.
• Ensure bathrooms are cleaned, sanitized, and stocked.
• Report maintenance issues (lighting, plumbing, HVAC) as needed.
• Deliver requested items to guest rooms and interact professionally with guests.

Skills

Verbal communication

Written communication

Job description

Description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

• Clean and service guest rooms according to hotel standards, including:
• Making beds, changing linens, and replacing towels.
• Dusting, vacuuming, and sanitizing surfaces.
• Replenishing amenities (soap, shampoo, water, coffee, etc.).
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• Follow proper procedures for handling lost and found items.
• Respect guest privacy and follow hotel protocols for "Do Not Disturb" signage.
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• Deliver guest requested items to guest rooms upon request.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets.
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements:

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.