Room Attendant - Elevate Guest Experience Downtown

marcuscorp; Milwaukee (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Free meals

Room discounts

Restaurant discounts

Free parking

Theatre coupons

Career growth

Early wage access

Paid time off

Health insurance

Dental & vision

Life insurance

401k with employer match

Job summary

Hilton Milwaukee, a premier downtown Milwaukee hotel, is seeking a Full Time Room Attendant to greet guests and support our housekeeping team. You will open the Housekeeping Department, schedule Room Attendants, and monitor room status, ensuring timely preparation and guest satisfaction. We value English communication, basic computer skills, and a positive, can-do attitude.

Spanish speakers encouraged. This hourly role offers benefits, job stability, and opportunities to grow within Marcus

Qualifications

• One year of Housekeeping experience is preferred.
• High school diploma preferred.
• Must be able to work a varied schedule including days, evenings, weekends and holidays.
• Ability to read, write and speak English clearly is required; Bi-lingual Spanish is preferred.
• Must be efficient with computer programs and have basic computer knowledge.
• Must possess good phone etiquette.

Responsibilities

• Open Housekeeping Department, assign Room Attendant schedules, maintain call and occupancy logs, and update room status.
• Answer phone calls professionally, take messages, and follow up as needed.
• Provide computer printout reports.
• Maintain cleanliness of Housekeeping Office and locker rooms.
• Ensure excellent guest/associate rapport by responding promptly and courteously to requests.
• Assist with Lost and Found, including packing and mailing packages.
• Support Housekeeping Managers with paperwork and clerical duties.
• Perform other assigned duties.

Skills

Housekeeping experience

English proficiency

Spanish language (preferred)

Computer literacy

Phone etiquette

Education

High school diploma

Job description

Hilton Milwaukee, a premier downtown Milwaukee hotel, is seeking a Full Time Room Attendant to greet guests and support our housekeeping team. You will open the Housekeeping Department, schedule Room Attendants, and monitor room status, ensuring timely preparation and guest satisfaction. We value English communication, basic computer skills, and a positive, can-do attitude.

Spanish speakers encouraged. This hourly role offers benefits, job stability, and opportunities to grow within Marcus