Guest-Focused Room Attendant — Elevate Every Stay

Kimpton Hotels & Restaurants; Milwaukee (WI); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision insurance

401k

Paid time off

Resumo da oferta

Kimpton Hotels & Restaurants in Milwaukee is seeking a Room Attendant to spotlessly refresh guest rooms and public areas while delivering genuine hospitality. You will act as an advocate for the hotel and create personal, memorable experiences for guests that encourage return visits.

We value a friendly, meticulous approach and 1 year of customer service experience; a high school diploma or GED is preferred. Benefits include health insurance, 401k, PTO, and more to eligible employees.

Qualificações

• High School Diploma or GED preferred.
• 1 year of experience in customer service or similar role.
• Excellent problem solver with great intuition.
• Genuinely care for the safety and security of the guests.

Responsabilidades

• Clean guest rooms and common areas daily following hotel procedures.
• Replace linens and restock supplies; manage cart and linen closet.
• Provide linen and amenities per the guest room legend.
• Ensure doors are locked and rooms are secure at end of shift.
• Report damage, hazards, or suspicious activity to supervision.
• Return lost items to the Housekeeping department with details.
• Maintain pass key security and adhere to hotel guidelines.
• Handle projects or requests from Housekeeping management.

Conhecimentos

Customer service

Problem solving

Safety awareness

Guest service

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Kimpton Hotels & Restaurants in Milwaukee is seeking a Room Attendant to spotlessly refresh guest rooms and public areas while delivering genuine hospitality. You will act as an advocate for the hotel and create personal, memorable experiences for guests that encourage return visits.

We value a friendly, meticulous approach and 1 year of customer service experience; a high school diploma or GED is preferred. Benefits include health insurance, 401k, PTO, and more to eligible employees.