Hotel Housekeeper

Hotel Leveque; Milwaukee (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality seeks a dedicated Room Attendant to maintain clean, inviting rooms and public areas at the Hilton Garden Inn Milwaukee Downtown. You will greet guests professionally, ensure brand standards are met, and support smooth hotel operations with attention to detail.

Ideal candidates demonstrate strong communication, physical stamina, and reliability. This role supports a fast-paced hospitality environment in downtown Milwaukee.

Qualifications

• Effective verbal and written communication required.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Communication skills

Language proficiency

Physical stamina

Lifting to 30 lbs

Mobility and flexibility

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Modern Service with Historic Charm in Downtown Milwaukee

Unwind at Hilton Garden Inn Milwaukee Downtown, located within the historic and iconic Loyalty building on north Broadway. Set in the heart of downtown Milwaukee, our hotel is 10 miles from Mitchell International airport and within walking distance of almost all major Milwaukee attractions. U.S. Cellular Arena and the Frontier Airlines Convention Center are just minutes from our hotel.

Discover Pier Wisconsin Discovery World Center Science Museum, Milwaukee Art Museum, and Lakeshore State Park at the Lake Michigan Lakefront. Enjoy shopping and browse the quaint shops, art galleries and tasty dining options nestled between Lake Michigan and the Milwaukee River.

Relax in an inviting guest room with a microwave and refrigerator. Sleep in a Serta Sleep System® bed and wake up to a cooked-to-order breakfast. Snack on treats from the 24-hour Pavilion Pantry® or savor delicious American cuisine from The Garden Grill.

With 7,800 sq. ft. of meeting space, this Milwaukee hotel offers the perfect setting for your business conference or special event. Catch up with work in the 24-hour business center and benefit from complimentary WiFi throughout the hotel. Our modern fitness center offers the latest exercise equipment so you can stay fit while you travel.