Room Attendant - Denu Hotel & Spa

PHX MC Operations, LLC; United States; On-site; USD 17,000 - 28,000; Full time

Job summary

Pacific Hospitality Group is seeking a dedicated Housekeeping Attendant to deliver pristine, luxurious guest spaces that align with Forbes Travel Guide 5‑Star standards. You will maintain spotless rooms and public areas, ensuring guest comfort and a welcoming atmosphere throughout every shift.

You will follow detailed cleaning protocols, attend to guest needs, and prepare rooms for arrivals, including VIPs and special occasions.

Qualifications

• Previous housekeeping experience in luxury hotels or resorts preferred.
• Strong attention to detail and commitment to quality.
• Ability to work efficiently while maintaining Forbes-level standards.
• Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.
• Professional appearance and positive attitude.
• Flexibility to work weekends, holidays, and varying shifts.

Responsibilities

• Clean and maintain guest rooms, suites, and assigned areas to the highest luxury standards
• Keep all spaces clean, organized, and guest‑ready at all times
• Follow detailed cleaning protocols, including proper use of chemicals and sanitation standards
• Uphold Forbes standards of precision, consistency, and attention to detail in every aspect of room presentation
• Anticipate guest needs by ensuring amenities are thoughtfully placed and fully replenished
• Ensure room setups are flawless, including linens, amenities, lighting, temperature, and ambiance
• Prepare guest rooms for arrivals, including VIPs, special occasions, and turndown service
• Ensure all bedding, towels, and amenities meet luxury quality expectations
• Report and follow up on maintenance issues promptly
• Handle hotel property and guest belongings with care and integrity
• Provide warm, discreet, and courteous interactions when encountering guests

Skills

Attention to detail

Professional appearance

Flexibility to work weekends

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Position Summary

The Housekeeping Attendant plays a vital role in delivering a pristine, luxurious, and highly personalized guest experience in alignment with Forbes Travel Guide 5‑Star standards. This position is responsible for maintaining impeccable cleanliness, presentation, and comfort in all guest rooms and assigned areas, ensuring every space reflects the highest level of care, attention to detail, and anticipatory service.

Key Responsibilities

• Clean and maintain guest rooms, suites, and assigned areas to the highest luxury standards
• Keep all spaces clean, organized, and guest‑ready at all times
• Follow detailed cleaning protocols, including proper use of chemicals and sanitation standards
• Uphold Forbes standards of precision, consistency, and attention to detail in every aspect of room presentation
• Anticipate guest needs by ensuring amenities are thoughtfully placed and fully replenished
• Ensure room setups are flawless, including linens, amenities, lighting, temperature, and ambiance
• Prepare guest rooms for arrivals, including VIPs, special occasions, and turndown service
• Ensure all bedding, towels, and amenities meet luxury quality expectations
• Report and follow up on maintenance issues promptly
• Handle hotel property and guest belongings with care and integrity
• Provide warm, discreet, and courteous interactions when encountering guests

Qualifications

• Previous housekeeping experience in luxury hotels or resorts preferred
• Strong attention to detail and commitment to quality
• Ability to work efficiently while maintaining Forbes-level standards
• Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods
• Professional appearance and positive attitude
• Flexibility to work weekends, holidays, and varying shifts

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another.

If you’re ready to grow with a team that values fulfillment and humility, start your journey with us - discover the opportunities waiting for you at Pacific Hospitality Group.