Room Attendant - Denu Hotel & Spa

Denú Hotel & Spa - Phoenix, AZ; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Job summary

Denú Hotel & Spa - Phoenix, AZ is seeking a Housekeeping Attendant to deliver pristine, luxurious guest experiences aligned with Forbes Travel Guide 5‑Star standards. You will maintain flawless rooms, amenities, and appearance, ensuring every space reflects top-tier care and anticipatory service.

Ideal candidates have luxury hotel experience, exceptional attention to detail, and a professional, guest-focused demeanor. Must be able to work weekends/holidays and adapt to varying shifts.

Qualifications

• Previous housekeeping experience in luxury hotels or resorts preferred.
• Strong attention to detail and commitment to quality.
• Ability to work efficiently while maintaining Forbes-level standards.
• Professional appearance and positive attitude.
• Flexibility to work weekends, holidays, and varying shifts.

Responsibilities

• Clean and maintain guest rooms, suites, and assigned areas to luxury standards.
• Follow detailed cleaning protocols, including proper use of chemicals and sanitation.
• Prepare rooms for arrivals, including VIPs, special occasions, and turndown service.
• Ensure room setups are flawless with linens, amenities, lighting, temperature, and ambiance.
• Report and follow up on maintenance issues promptly.
• Provide warm, discreet, and courteous interactions with guests.

Skills

Housekeeping

Attention to detail

Guest service

Professional appearance

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentPosition SummaryThe Housekeeping Attendant plays a vital role in delivering a pristine, luxurious, and highly personalized guest experience in alignment with Forbes Travel Guide 5‑Star standards. This position is responsible for maintaining impeccable cleanliness, presentation, and comfort in all guest rooms and assigned areas, ensuring every space reflects the highest level of care, attention to detail, and anticipatory service.What You Will AccomplishKey ResponsibilitiesClean and maintain guest rooms, suites, and assigned areas to the highest luxury standardsKeep all spaces clean, organized, and guest-ready at all timesFollow detailed cleaning protocols, including proper use of chemicals and sanitation standardsUphold Forbes standards of precision, consistency, and attention to detail in every aspect of room presentationAnticipate guest needs by ensuring amenities are thoughtfully placed and fully replenishedEnsure room setups are flawless, including linens, amenities, lighting, temperature, and ambiancePrepare guest rooms for arrivals, including VIPs, special occasions, and turndown serviceEnsure all bedding, towels, and amenities meet luxury quality expectationsReport and follow up on maintenance issues promptlyHandle hotel property and guest belongings with care and integrityProvide warm, discreet, and courteous interactions when encountering guestsQualificationsPrevious housekeeping experience in luxury hotels or resorts preferredStrong attention to detail and commitment to qualityAbility to work efficiently while maintaining Forbes-level standardsPhysical ability to perform cleaning tasks, including lifting, bending, and standing for extended periodsProfessional appearance and positive attitudeFlexibility to work weekends, holidays, and varying shiftsWe provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.-We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.