Room Attendant

Trailborn Hotels & Resorts; Wrightsville Beach (NC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical with company contribution

Dental with company contribution

Vision with company contribution

Paid Time Off

401(k) with match

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

A hotel chain is seeking Room Attendants responsible for maintaining cleanliness of guest rooms and common areas while providing courteous service to guests. Candidates should communicate effectively in English, have a positive attitude, and be available for flexible work hours including weekends and holidays. The role offers a pay rate of $18.00/hour with various benefits including medical, dental, vision, paid time off, and 401(k) plans.

Qualifications

• Ability to communicate in English both verbally and in writing.
• Great attitude and desire to work within a team.
• Flexible availability including weekends and holidays.

Responsibilities

• Clean and sanitize guest rooms and common areas.
• Make beds and replace linens and towels.
• Report maintenance issues to the appropriate department.
• Provide courteous service to guests when interacting.

Skills

Clear communication

Teamwork

Flexibility

Customer service

Job description

The Room Attendants(hotel housekeepers) are expected to maintain cleanliness, orderliness, and hygiene standards throughout the hotel's guest rooms, common areas, and other designated spaces.

ABOUT OUR VALUES

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

ESSENTIAL

FUNCTIONS

• Cleaning and sanitizing all surfaces in guest rooms and public common areas, including furniture, fixtures, and electronic devices.
• Making beds, changing linens, and replacing towels and amenities.
• Vacuuming carpets, rugs, and upholstery.
• Dusting and wiping down surfaces such as desks, tables, and countertops.
• Emptying trash bins and replacing liners.
• Restocking supplies such as towels, toiletries, coffee, and tea.
• Cleaning and disinfecting bathroom fixtures, including sinks, toilets, tubs, and showers.
• Checking for any maintenance issues or damages and reporting them to the appropriate department.
• Checking guest rooms for any items left behind by guests and following hotel procedures for handling lost and found items.
• Following established protocols for handling cleaning chemicals and using personal protective equipment when necessary.
• Adhering to health and safety regulations and guidelines to maintain a safe and healthy environment for guests and staff.
• Participating in training sessions on safety procedures and emergency protocols.
• Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms.
• Responding promptly to guest requests or concerns and addressing them with professionalism and efficiency.

QUALIFICATIONS

Minimum Qualifications:

• Communicate clearly, whether in writing (e.g., giving written instructions) or verbally
• Ability to communicate in English, verbal and written
• A great smile, attitude and desire to work with an energetic team!
• Ability to work flexible hours, including weekends and holidays

Preferred Qualifications:

• Experience in a hotel or resort setting
• Knowledge of cleaning chemicals, proper storage, and disposal methods

PHYSICAL

REQUIREMENTS

• Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
• Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
• Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to ascend to 12 feet in height on a ladder.

ABOUT OUR

BENEFITS

Company Benefits and Perks

• Full Time
• Part Time
• Seasonal
• Medical (with company contribution)
• Dental (with company contribution)
• Vision (with company contribution)
• Paid Time Off
• 401(k) (with match)
• Sick Time
• Employee Dining Discounts
• Employee Marketplace Discounts

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

PAY RATE

$18.00/hour

JOB STATUS

Regular Full Time

FLSA

Non-Exempt

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.