Housekeeper

TPG Hotels & Resorts; Chatham (MA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

FSA (Flexible Spending Account)

401(k) Retirement Plan with company-mt

Paid Time Off

Employee Assistance Program

Hotel discounts

Job summary

TPG Hotels & Resorts seeks a detail-oriented Room Attendant to maintain spotless guest rooms and public areas. You will clean and sanitize bathrooms, change linens, restock supplies, and ensure a welcoming atmosphere for guests.

The role requires professional guest interaction and strict adherence to privacy and security procedures. Typical duties include restocking amenities, reporting maintenance issues, and coordinating with housekeeping to ensure timely room turnover.

Qualifications

• Previous experience in housekeeping or a related role is a plus.
• Able to follow cleaning protocols and safety standards.
• Strong attention to detail and accuracy in task execution.
• Able to work independently and manage multiple rooms efficiently.
• Good communication with guests and team members.

Responsibilities

• Clean and tidy guest rooms according to standards (dust, vacuum, change linens, beds).
• Sanitize bathrooms and maintain fixtures and amenities.
• Dust and wipe furniture and surfaces in guest rooms and public areas.
• Restock toiletries, towels, and linens in rooms.
• Empty trash and replace liners in rooms and common areas.
• Sweep, mop, and vacuum floors in rooms and hallways.

Skills

Attention to detail

Communication skills

Independent work

Flexibility

Safety and sanitation knowledge

Job description

Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills And Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.