Room Attendant

IHG Hotels & Resorts; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Job summary

IHG Hotels & Resorts in Seattle, WA is seeking a Room Attendant with a keen eye for detail and a passion for hospitality to ensure every guest enjoys a memorable stay and spotless accommodations. You'll be on your feet most of the day, may lift up to 50 pounds, bend or kneel, and work flexible shifts including nights, weekends, and holidays while delivering proactive guest assistance and lost‑and‑found support.

The hourly rate ranges from $21.30 to $23.00.

Qualifications

• It’s a physical role and you’ll be on your feet most of the day.
• Occasional lifting of items up to 50 pounds / 23 kilograms and/or push/pulling heavy objects.
• You may need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays.

Responsibilities

• Making sure every single room is at its absolute best for our guests.
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator.
• Keeping your supervisor in the loop by advising them of any progress or problems.
• Monitoring and controlling supplies to minimise waste.
• Doing your best to reunite guests with any lost or misplaced items.
• Regularly assisting with deep clean projects.

Skills

Physical fitness

Customer service

Attention to detail

Communication

Teamwork

Job description

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

Your Day-to-Day:

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimise waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects

What We Need from You:

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills
• Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays

What you can expect from us:

The hourly rate for this role is $21.30 to $23.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

EVEN Hotels is where hospitality meets wellness.

At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.