Room Attendant

Fairmont Hotels & Resorts; Santa Monica (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Discounted hotel rates for you and a1f

Learning programs through our Academie

Planet 21 CSR activities

Career development opportunities

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Room Attendant to deliver a clean, welcoming environment for guests. This role requires meticulous attention to detail, efficiency, and a strong commitment to high service standards.

You will clean guest rooms, suites, and public areas following hotel guidelines and safety procedures. Key responsibilities include making beds, cleaning bathrooms, replenishing supplies, inspecting rooms, and communicating maintenance needs.

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Previous housekeeping or hospitality experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable, responsible, and able to work independently or as part of a team.

Responsibilities

• Provide consistently professional, friendly, and engaging service to guests.
• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards.
• Perform a full range of housekeeping duties, including bed making, cleaning, replenishing supplies, and upkeeping rooms.
• Inspecting rooms to ensure cleanliness and proper setup; report maintenance issues when found.

Skills

multitask and prioritize

attention to detail

communication skills

teamwork

Job description

Company DescriptionSituated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

Company DescriptionSituated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate Range: $26.83-$33.54

Job Description

Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:

• Provide consistently professional, friendly, and engaging service to guests
• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards
• Perform a full range of housekeeping duties, including:
  • Making beds and changing linens
  • Dusting and polishing furniture and fixtures
  • Vacuuming carpets and cleaning floors
  • Thoroughly cleaning and sanitizing bathrooms
  • Cleaning windows, mirrors, and glass surfaces
  • Removing trash and used items from rooms
  • Replenishing guest room supplies such as towels, toiletries, and amenities
  • Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment
  • Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department
  • Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner
  • Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals
  • Respecting guest privacy and security, ensuring confidentiality at all times
  • Responding promptly to guest requests and communicate effectively with team members and supervisors
  • Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Previous housekeeping or hospitality experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable, responsible, and able to work independently or as part of a team.
• Ability to stand and walk for extended periods, up to 8 hours.
• Ability to bend, kneel, and squat for extended periods.
• Ability to lift and carry up to 30 pounds frequently.
• Ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
• Ability to work in a fast-paced environment with frequent movement.

Additional Information

All your information will be kept confidential according to EEO guidelines.