Room Attendant

Fairmont; Santa Monica (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Discounted Accor rates for employee &

Learning programs through Accor Academ

Planet 21 CSR involvement

Career development opportunities

Pay rate range: $26.83-$33.54

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA, is seeking a Room Attendant to provide a clean, comfortable, and welcoming environment for guests. You will perform housekeeping duties across rooms and public areas, ensuring high standards and guest satisfaction.

The role requires attention to detail, reliability, and the ability to work efficiently in a fast-paced hotel setting. Training opportunities, CSR programs, and promotional growth within Accor are available.

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Previous housekeeping or hospitality experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable, responsible, and able to work independently or as part of a team.
• Ability to stand and walk for extended periods, up to 8 hours.
• Ability to bend, kneel, and squat for extended periods.
• Ability to lift and carry up to 30 pounds frequently.
• Ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
• Ability to work in a fast-paced environment with frequent movement.

Responsibilities

• Provide consistently professional, friendly, and engaging service to guests
• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards
• Perform a full range of housekeeping duties, including: Making beds and changing linens; Dusting and polishing furniture and fixtures; Vacuuming carpets and cleaning floors; Thoroughly cleaning and sanitizing bathrooms; Cleaning windows, mirrors, and glass surfaces; Removing trash and used items from rooms
• Replenishing guest room supplies such as towels, toiletries, and amenities
• Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment
• Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department
• Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner
• Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals
• Respecting guest privacy and security, ensuring confidentiality at all times
• Responding promptly to guest requests and communicate effectively with team members and supervisors
• Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed

Skills

Multitask

Attention to detail

Communication

Organizational skills

Interpersonal skills

Problem-solving

Reliability

Teamwork

Physical stamina

Job description

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third StreetPromenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate Range: $26.83-$33.54

Job Description

Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:

• Provide consistently professional, friendly, and engaging service to guests
• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards
• Perform a full range of housekeeping duties, including:
  • Making beds and changing linens
  • Dusting and polishing furniture and fixtures
  • Vacuuming carpets and cleaning floors
  • Thoroughly cleaning and sanitizing bathrooms
  • Cleaning windows, mirrors, and glass surfaces
  • Removing trash and used items from rooms

• Replenishing guest room supplies such as towels, toiletries, and amenities
• Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment
• Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department
• Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner
• Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals
• Respecting guest privacy and security, ensuring confidentiality at all times
• Responding promptly to guest requests and communicate effectively with team members and supervisors
• Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Previous housekeeping or hospitality experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable, responsible, and able to work independently or as part of a team.
• Ability to stand and walk for extended periods, up to 8 hours.
• Ability to bend, kneel, and squat for extended periods.
• Ability to lift and carry up to 30 pounds frequently.
• Ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
• Ability to work in a fast-paced environment with frequent movement.

Additional Information

All your information will be kept confidential according to EEO guidelines.