House Attendant

Hotel Burbank; Burbank (CA); On-site; USD 24,796 - 33,062; Full time

Job summary

Hotel Burbank is seeking a House Attendant to support cleaning operations for guest rooms and suites, delivering items and ensuring guest satisfaction.

You will work with a team, follow safety policies, and may include nights, weekends, and holidays. The role is in person at our Southern California property, offering full-time or part-time hours with a pay rate of $21.00 per hour.

Qualifications

• Basic written and verbal communication skills.
• Bilingual (English/Spanish) preferred.
• Some housekeeping experience in a hotel environment.

Responsibilities

• Assist Room Attendants with heavy items such as mattresses and linens.
• Deliver fresh linens and other cart supplies to Room Attendants.
• Remove dirty linens and transport to laundry area.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests’ requests for housekeeping supplies promptly.
• Clean public areas and report any repairs or unsafe conditions.
• Monitor and control supplies and amenities to minimize waste.
• Promote teamwork with other departments and assist with tasks as needed.

Skills

Communication skills

Bilingual English/Spanish

Housekeeping experience

Education

High School Diploma

Job description

Join the Hotel Burbank family and help lead Southern California’s latest and greatest lifestyle destination for everyday adventure seekers and bright-minded movers and shakers. We’re launching a collection of new options to fuel every kind of California dream and we’re looking for a colorful character to be a key leader of our growing team.

The House Attendant is responsible for assisting Room Attendants on the heavy lifting of the guest room and/or suite cleaning services, and delivering and retrieving items requested to ensure complete guest satisfaction.

Duties and Responsibilities:

• Practice OSHA (Occupational Safety and Health Administration) standards and comply with all company safety policies and procedures
• Assist Room Attendants with heavy items such as mattresses and linens (i.e. stripping linens from mattresses)
• Remove all dirty linens from assigned Room Attendants’ carts and closet to transport to laundry area throughout the day
• Deliver fresh linens and other cart supplies to Room Attendants throughout the day
• Maintain cleanliness and organization of floor closets and vending areas: remove the trash, wipe down shelves/counters; sweep and wax the floor, remove non-floor closet items and store in appropriate areas
• Respond to guests’ requests such as the delivery of housekeeping supplies (i.e. linens, cots, etc.) in a timely and efficient manner
• Clean other areas such as public restrooms, fixtures, vending areas, storage areas and other public areas for assigned floors
• Report to supervisor needed repairs or unsafe conditions
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Promote teamwork and quality service through daily communication and coordination with other departments
• May collect newspaper and other items for recycling
• May regularly assist with deep cleaning projects and/or meeting setups and takedowns as needed
• Perform other duties as assigned

Minimum Qualifications:

• Basic written and verbal communication skills
• May be required to work nights, weekends, and/or holidays

Preferred Qualifications:

• High School Diploma
• Some housekeeping experience in a hotel environment
• Bilingual (English/Spanish)

Physical Requirements:

• Frequently handling objects and equipment to maintain the facility
• Frequently working in areas of high temperatures around heavy equipment
• Ability to carry, push, move and lift large, bulky and/or heavy objects up to 50 pounds and pulling items up to 100 pounds
• Ability to perform tasks that may require prolonged standing, walking, repetitive bending, and other physical activities

Job Type: Full Time or Part Time

Pay: $21.00 per hour

Work Location: In person