Room Attendant

EVEREST HOTEL GROUP LLC; Santa Ana (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee discounts

Paid time off

Training & development

Job summary

Embassy Suites by Hilton Santa Ana – Orange County Airport is seeking a friendly Room Attendant to maintain clean, orderly guest rooms that meet brand standards. You will clean bathrooms, change linens, restock supplies, and assist guests with requests while ensuring safety and teamwork.

The role requires attention to detail, reliability, and the ability to work evenings or weekends as needed. You’ll perform duties such as cleaning guest rooms averaging about 14 per shift, handling linens up to

Qualifications

• No formal education required.
• At least 6 months of housekeeping experience preferred, hotel or residential.
• Ability to follow instructions and directions, meet deadlines, and work with limited supervision.
• Ability to scrub and scour surfaces, extend arms overhead and work in confined spaces.
• English sufficient to understand safety labels, instructions and basic guest requests, and to communicate with guests and teammates.
• Attention to detail, good time management and a team attitude.
• Reliable attendance.

Responsibilities

• Clean and prepare assigned guest rooms to hotel standards, averaging a standard assignment of about 14 rooms per shift (check out and stay overs).
• Clean the bathtub, toilet, sink, walls, mirrors, tile, counters and floors using cloths, mops, sponges, brushes and cleaning agents.
• Strip and make beds and change linens, which may involve lifting bedspreads weighing up to 40 pounds.
• Dust all furniture, pictures, drawers, window ledges and shelves thoroughly, and vacuum carpets.
• Replenish amenities, linens and supplies in the guest room.
• Stock, maintain and transport the housekeeping cart daily, and dispose of trash and recyclables in designated areas.
• Respond promptly and courteously to guest requests, such as an iron, directions or other information.
• Report suspicious persons or activity, hazardous conditions and maintenance issues to Safety and Security or a supervisor, and give basic guidance to guests and employees in fire or other emergencies.
• Turn in all items found in your work area to the hotel Lost and Found.
• Update room status on the assignment sheet and keep assigned room keys secure.
• Assist other Room Attendants or the Houseperson when requested, and perform other duties as assigned

Skills

Housekeeping experience

Follow instructions

English proficiency

Attention to detail

Reliable attendance

Education

No formal education required

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Summary

The Room Attendant makes sure every guest room meets brand standards for cleanliness and orderliness, and represents the hotel with a friendly, helpful attitude toward guests and teammates.

Essential Duties

• Clean and prepare assigned guest rooms to hotel standards, averaging a standard assignment of about 14 rooms per shift (check out and stay overs)
• Clean the bathtub, toilet, sink, walls, mirrors, tile, counters and floors using cloths, mops, sponges, brushes and cleaning agents
• Strip and make beds and change linens, which may involve lifting bedspreads weighing up to 40 pounds
• Dust all furniture, pictures, drawers, window ledges and shelves thoroughly, and vacuum carpets
• Replenish amenities, linens and supplies in the guest room
• Stock, maintain and transport the housekeeping cart daily, and dispose of trash and recyclables in designated areas
• Respond promptly and courteously to guest requests, such as an iron, directions or other information
• Report suspicious persons or activity, hazardous conditions and maintenance issues to Safety and Security or a supervisor, and give basic guidance to guests and employees in fire or other emergencies
• Turn in all items found in your work area to the hotel Lost and Found
• Update room status on the assignment sheet and keep assigned room keys secure
• Assist other Room Attendants or the Houseperson when requested, and perform other duties as assigned

Qualifications

• No formal education required
• At least 6 months of housekeeping experience preferred, hotel or residential
• Ability to follow instructions and directions, meet deadlines, and work with limited supervision
• Ability to scrub and scour surfaces, extend arms overhead and work in confined spaces
• English sufficient to understand safety labels, instructions and basic guest requests, and to communicate with guests and teammates
• Attention to detail, good time management and a team attitude
• Reliable attendance

Physical Demands

Must be able to stand and walk for an 8 hour shift, and to frequently bend, stoop, walk, and lift, push or pull up to 50 pounds. Must be able to push or pull equipment weighing up to 100 pounds.

Working Conditions

Because hotels operate every day, work schedules include holidays, weekends and alternate shifts, with occasional overtime.

Pay and Benefits

Pay: $18 per hour. Benefits: medical, dental, vision, 401(k), disability and life insurance, flexible schedule, paid time off, hotel room discounts.

Equal Opportunity Statement

Embassy Suites by Hilton Santa Ana – Orange County Airport is an equal opportunity employer, including protected veterans and individuals with disabilities. Reasonable accommodation is available to enable individuals with disabilities to perform the essential functions of the job.