Room Attendant

Zachry / The Monarch San Antonio; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid Leave

Life Insurance

Disability insurance

Tuition Reimbursement

Employee assistance program

Job summary

The Monarch San Antonio, Curio Collection by Hilton, is hiring a Room Attendant to maintain five-star cleanliness and guest comfort in a luxury setting. You will help create exceptional moments by ensuring rooms meet the highest standards of presentation and comfort.

Requirements include a High School Diploma or equivalent; luxury hotel experience is preferred. Strong attention to detail, a professional appearance, and flexibility to work weekends are expected. Benefits are provided.

Qualifications

• High School Diploma or equivalent is required.
• Luxury or five-star hotel experience preferred.
• Strong attention to detail with a commitment to excellence.
• Professional appearance and courteous demeanor.

Responsibilities

• Clean, service, and prepare guest rooms to five-star standards.
• Make beds with precision and replenish linens and amenities.
• Inspect rooms for cleanliness and report defects.
• Respect guest privacy and maintain confidentiality.
• Follow turndown service procedures and guest preferences.
• Ensure housekeeping equipment and carts are clean and organized.
• Collaborate with supervisors and team members for seamless service.

Skills

Attention to detail

Professional appearance

Good communication

Physical stamina

Basic English

Education

High School Diploma or equivalent

Job description

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio — A Legacy of Service and Sophistication

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself, the property features thoughtfully curated meeting and event venues—including the iconic La Mariposa sculpture pavilion—a full-service spa, five distinct food and beverage concepts, a rooftop restaurant and bar, and a separate rooftop pool overlooking the city.

Steps from the River Walk and The Alamo, The Monarch is more than a place to stay. It is a place to belong, to connect, and to be inspired.

Our purpose is expressed through service—gracious, genuine, and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance, every detail and every interaction reflects our commitment to hospitality at its highest level.

We are building a team of passionate, service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose, The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Room Attendant plays a vital role in delivering an exceptional guest experience by maintaining the highest standards of cleanliness, presentation, and comfort in guest rooms and assigned areas. This role requires attention to detail, discretion, and a genuine passion for luxury hospitality.

What You’ll Do

Guest Room Cleaning & Presentation

• Clean, service, and prepare guest rooms to five-star hotel standards, ensuring immaculate presentation at all times.


• Make beds with precision and replenish linens, towels, and amenities according to brand standards.


• Inspect rooms for cleanliness, maintenance issues, and proper functionality; promptly report defects or damages.

Guest Experience & Service

• Respect guest privacy and maintain strict confidentiality at all times.


• Anticipate guest needs and respond to requests promptly, courteously, and professionally.


• Follow established procedures for turndown service and special guest preferences.

Safety, Standards & Teamwork

• Ensure housekeeping equipment, carts, and storage areas are clean, organized, and well maintained.


• Comply with all health, safety, and hygiene standards at all times.


• Collaborate closely with supervisors, housekeeping team members, and other departments to ensure seamless service delivery.

What You’ll Bring

Required Education

• High School Diploma or equivalent required.

Preferred Experience

• Previous experience in a luxury or five-star hotel environment preferred.

Required Skills and Abilities

• Strong attention to detail with a commitment to excellence.


• Professional appearance and courteous demeanor.


• Ability to work efficiently while maintaining high quality standards.


• Physical ability to perform cleaning duties including standing, bending, lifting, and reaching.


• Good communication skills; basic English preferred (additional languages preferred).


• Flexibility to work varying shifts including weekends and holidays.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance


• 401K, Paid Leave and Bonus Program


• Company-paid short-term and long-term disability insurance


• Employee assistance program


• Tuition Reimbursement


• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.