Room Attendant

Residence Inn by Marriott Near Universal Orlando; Orlando (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Residence Inn by Marriott Near Universal Orlando is seeking a dynamic Housekeeper/Room Attendant to maintain guest rooms daily, ensuring cleanliness and guest comfort in a welcoming environment.

You will follow established hotel procedures, report maintenance needs, and support safety and security. Prior housekeeping experience is appreciated but not required; training will be provided. The role requires strong English communication and the ability to lift at least 20 pounds.

Qualifications

• Requires clear English communication with guests and colleagues.
• Ability to accurately report information.
• Adhere to safety training and lifting techniques.
• Follow StepStone and hotel policies and procedures.

Responsibilities

• Report to Housekeeping Office at start of shift and sign out key.
• Clean and maintain assigned rooms and suites daily (beds, bathrooms, vacuum, dust).
• Report missing items and any needed repairs to supervisor.
• Maintain equipment and ensure guest safety and security.
• Keep doors closed during cleaning for safety.

Skills

English language proficiency

Communication

Multi-tasking

Organization

Job description

Description

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Housekeeper/Room Attendant at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

The responsibilities of the Housekeeper include but are not limited to:

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.

Requirements

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, and reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.