Housekeeping Room Attendant

StepStone Hospitality; Fort Mill (SC); On-site; USD 26,000 - 34,000; Full time

Job summary

TownePlace Suites Fort Mill/Charlotte, managed by StepStone Hospitality, seeks a dynamic Housekeeper to join our team. The ideal candidate will demonstrate strong organizational and communication skills, with the ability to multi-task in a hotel setting.

Responsibilities include cleaning and maintaining rooms daily, reporting shortages or repairs, and ensuring guest safety and security. HS education preferred; English proficiency is essential and additional language ability is a plus.

Qualifications

• Comprehensive knowledge of English language for guest/colleague communication.
• Ability to multitask and stay organized in a hotel environment.

Responsibilities

• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting and stocking supplies.
• Report missing items and repairs to supervisor and maintain equipment.
• Protect guest safety; follow all policies and maintain security by keeping doors closed during cleaning.
• Attend required meetings and perform other duties as assigned.

Skills

English proficiency

Multi-tasking

Education

High school education

Job description

Description

The TownePlace Suites Fort Mill/Charlotte is currently seeking a dynamic, experienced and motivated individual for the position of Housekeeper at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to follow all StepStone and hotel policies and procedures.

Requirements

• Attend required meetings.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Additional responsibilities specific to you are:
• Must have a comprehensive knowledge of all hotel departments and functions.
• High school education preferred.
• Additional language ability preferred.