Room Attendant

StepStone Hospitality; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality management company seeks a reliable full-time Housekeeping Room Attendant in New York, NY. The role involves maintaining cleanliness of guest rooms, ensuring safety protocols, and communicating effectively. Candidates must be able to lift 20 pounds and follow hotel policies. This position offers the opportunity to work in a dynamic environment while ensuring guest comfort and satisfaction.

Qualifications

• Minimum lifting of 20 pounds.
• Ability to follow hotel policies and safety training.
• Manual dexterity and physical fitness are required.

Responsibilities

• Clean and maintain assigned rooms and suites daily.
• Report items in need of repair to supervisor.
• Ensure guest safety and maintain equipment used.

Skills

Reliability

Ability to work independently

Comprehensive knowledge of the English language

Ability to communicate effectively

Ability to follow procedures

Job description

Description

Hotel Indigo Williamsburg is hiring a full-time Housekeeping Room Attendant. We are seeking reliable individuals who are able to work independently and diligently.

Description

Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.

Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc.

Administration

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the office as soon as they are found.

Support

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Always Conducts him\herself (acts and dresses) professionally; sets standards for all associates.

Communication

• Understands and communicates the StepStone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

These are required of every associate

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.