House person

Residence Inn by Marriott Near Universal Orlando; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Residence Inn near Universal is seeking a dynamic Houseperson to support our housekeeping team. The role emphasizes organization, communication, and the ability to multitask. Prior hotel housekeeping experience is preferred but not required, and candidates should be able to lift and move items as part of daily duties.

Responsibilities include handling linens, cleaning common areas, delivering supplies to rooms, and maintaining stock levels. Strong English communication and teamwork are essential.

Qualifications

• Housekeeping experience preferred but not required.
• Must be able to lift at least 20 pounds.
• Ability to push, bend, stoop, and reach upward.
• Basic math and computer skills for inventory and guest requests.

Responsibilities

• Collect soiled linens for laundering from housekeeper's carts and linen closets.
• Vacuum floors, clean bathrooms and common areas.
• Run linen to housekeepers as needed.
• Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms.
• Remove trash and debris from guest rooms and common areas where trash receptacles are located.
• Restock shelves with paper supplies and restock room cleaner caddies daily.
• Put away all incoming supplies and deliveries.

Skills

English proficiency

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Description

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Houseperson at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

1. Main Responsibilities

• Collect soiled linens for laundering from housekeeper's carts and linen closets


• Vacuum floors, clean bathrooms and common areas.


• Run linen to housekeepers as needed.


• Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms.


• Remove trash and debris from guest rooms and common areas where trash recepticles are located.


• Restock shelves with paper supplies and restock room cleaner caddies daily.


• Put away all incoming supplies and deliveries

2. Additional Support

• Must have knowledge of the English language to effectively communicate with guests, associates, and vendors.


• Ability to accurately report information.


• Ability to scrupulously follow all StepStone and hotel policies and procedures.


• Attend required meetings.

Professionalism and Style Expectations

These are expected of every associate within StepStone Hospitality, Inc.

3. Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.


• Adjusts to high-pressure conditions and is open to change.


• Assumes responsibility for personal growth and development.


• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication

• Understands and communicates the StepStone Mission and Core values.


• Expresses ideas and conveys information clearly, effectively, and professionally.


• Actively listens to others.


• Conveys company information, decisions, or problems to appropriate parties on a timely basis.


• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

5. These are required of every associate.

• Minimum lifting of 20 pounds.


• Pushing, bending, stooping, upward reaching, manual dexterity.


• Hearing, writing, typing.


• Minimum pulling of 20 pounds.


• Other duties may be assigned.

Additional responsibilities specific to you are:

• Must have knowledge of all hotel departments and functions.


• Must have good mathematical and computer skills.


• High school education preferred. Relevant training and experience required.


• Additional language ability preferred.

EOE/M/F/V/D