Housekeeping Room Attendant

TownePlace Suites by Marriott Charlotte Fort Mill; Marvin (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

TownePlace Suites Fort Mill is seeking a dynamic Housekeeper to join our team. You will clean and maintain guest rooms and suites, restock supplies, and ensure safety and security in line with hotel policies.

Strong organizational and communication skills, the ability to multitask, and English language proficiency are important. High school education preferred; prior hotel housekeeping experience is a plus but not required.

Qualifications

• English language proficiency to communicate with guests and staff.
• Basic safety and lifting techniques training.
• High school education preferred.

Responsibilities

• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, and stocking supplies.
• Report missing items and any repairs needed to supervisor.
• Maintain safety and security; follow hotel policies and procedures; report safety concerns.
• Handle lost and found items and keep housekeeping office informed.
• Sign in/out keys and communicate effectively with colleagues and guests.

Skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Description

The TownePlace Suites Fort Mill/Charlotte is currently seeking a dynamic, experienced and motivated individual for the position of Housekeeper at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to follow all StepStone and hotel policies and procedures.

Requirements

• Attend required meetings.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Additional responsibilities specific to you are:
• Must have a comprehensive knowledge of all hotel departments and functions.
• High school education preferred.
• Additional language ability preferred.