Room Attendant

Commonwealth Hotels; North Canton (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Same Day Pay

Flexible spending accounts

Vacation, Personal Days, Holiday Pay

Online training courses

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

Embassy Suites by Hilton Akron Canton Airport is seeking a Full-Time Hotel Room Attendant, Guest Room Attendant, or Housekeeper to join our award-winning team in North Canton, OH. You will clean and refresh guest rooms, restock amenities, and support public areas while upholding Hilton standards of cleanliness and guest service.

We offer comprehensive benefits, competitive pay, flexible schedules, and growth opportunities within a dynamic hotel environment.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Excellent time management and organizational skills in a fast-paced environment.
• Excellent engagement with guests and collaboration with team members.

Responsibilities

• Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Monitor and report inventory levels of cleaning supplies and amenities to ensure timely restocking.
• Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Skills

Guest satisfaction

Time management

Team collaboration

Customer service

Education

High school diploma or equivalent

Job description

Join Our Team at the Embassy Suites by Hilton Akron Canton Airport!

The Embassy Suites by Hilton Akron Canton Airport, Akron, Ohio, is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper.

About Us:

Join Our Award-Winning Team at Embassy Suites Akron Canton Airport! Located just off I-77 in North Canton and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We are looking for passionate individuals to join our great team, where unlimited growth potential awaits.

Why This Role?

Working as a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper at Embassy Suites Akron Canton Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Responsibilities for the Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper include:

• Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Monitor and report inventory levels of cleaning supplies and amenities to ensure timely restocking.
• Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

What We Are Looking for a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper to include:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility to work weekends & holidays.

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.hilton.com/en/locations/usa/ohio/akron/embassy-suites/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.