Room Attendant

Wyndham Hotels & Resorts; Mesa (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain clean and attractive guestrooms while providing excellent service to guests. Responsibilities include thorough cleaning, restocking supplies, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• Hotel or related experience preferred.
• Ability to lift up to 50 pounds and stand throughout the shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day’s use.
• Report maintenance repairs immediately to Housekeeping Supervisor.

Skills

Communication

Education

High School diploma

Job description

Compensation

Type: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in asset value, generating over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle, develops bespoke hotel brands, and utilizes proprietary revenue management tools to optimize performance and asset value. The company’s leadership comprises experienced hotel management professionals, making it a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and Seattle.

Location

La Quinta Mesa Superstition Springs, 6530 East Superstition Springs Blvd., Mesa, AZ 85206

Overview

The Room Attendant maintains clean and attractive guestrooms while providing courteous, attentive, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day’s use.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent; hotel or related experience preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently to lift, carry, push, or pull objects.
• Ability to stand throughout the entire shift.
• Effective verbal and written communication skills, with all levels of employees and guests, in a friendly, courteous, and service-oriented manner.