Room Attendant

Hampton Inn & Suites Cranberry; Cranberry Township (Butler County); On-site; USD 17,000 - 21,000; Full time

Job summary

Hampton Inn & Suites Cranberry is seeking a dedicated Housekeeping Associate to clean and maintain guest rooms daily, restock supplies, and report maintenance needs promptly.

You will follow safety procedures, lift up to 20 pounds, and communicate clearly with guests and fellow teammates to ensure a safe, comfortable stay.

Qualifications

• Ability to communicate in English with guests and coworkers.
• Physical ability to lift up to 20 pounds and perform routine cleaning tasks.
• Willingness to follow safety policies and hotel procedures.

Responsibilities

• Clean and maintain all assigned rooms and suites daily.
• Stock supplies and report items needing repair.
• Protect guest safety; follow security procedures.
• Sign in/out keys and report to the housekeeping office.
• Attend required meetings.

Skills

English communication

Physical stamina

Job description

Description

Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.

Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc.

Administration

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.

Support

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Always Conducts him\herself (acts and dresses) professionally; sets standards for all associates.

Communication

• Understands and communicates the StepStone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

Requirements

These are required of every associate Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds. Other duties may be assigned. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.