Room Attendant

StepStone Hospitality; Cranberry Township (Butler County); On-site; USD 26,000 - 36,000; Full time

Job summary

StepStone Hospitality is seeking an Administration/Housekeeping candidate to support daily operations in the hotel. Responsibilities include starting shifts with key handoffs, cleaning and stocking rooms, and reporting missing items or repairs to supervisors.

Must maintain safety standards and professional conduct. The role requires strong English communication, attention to detail, and the ability to follow hotel policies and participate in required meetings.

Qualifications

• Requires comprehensive knowledge of English for effective communication with guests, associates and vendors.
• Ability to report information accurately and follow safety training for proper health and lifting techniques.
• Ability to scrupulously follow StepStone and hotel policies and attend required meetings.

Responsibilities

• Report to Housekeeping Office at shift start; pick up and sign out key; return key at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, light checks, and stocking supplies.
• Report missing items and any repairs to supervisor; protect guest safety and maintain equipment.
• Respond to safety and security requirements; ensure doors are closed during cleaning; manage lost and found items.

Skills

English language

Accurate reporting

Safety training

Policy compliance

Job description

Administration

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.

Support

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Always Conducts him/herself (acts and dresses) professionally; sets standards for all associates.

Communication

• Understands and communicates the StepStone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.