Housekeeping Supervisor

Spire Hospitality; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Early wage access

Medical, dental, vision

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Life insurance

Short- & long-term disability

Paid time off

Wellness programs

Hotel discounts

Job summary

The Redmont, Birmingham, part of Spire Hospitality, seeks a Housekeeping Supervisor to uphold pristine guest rooms and public areas. You will lead the Housekeeping Team and ensure guest satisfaction from arrival to departure.

Requirements include a high school diploma, at least 1 year in hotel housekeeping, prior supervisory experience, and proficiency with MS Outlook, Word and Excel; OSHA certification or knowledge is preferred. Spire Hospitality is an Equal Opportunity Employer.

Qualifications

• High school diploma or its equivalent.
• 1 year of experience in hotel housekeeping or related professional area preferred.
• Previous supervisory experience preferred.
• Confident utilizing MS Outlook, Word, and Excel.
• OSHA certification or equivalent knowledge of OSHA regulations.

Responsibilities

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness.
• Promptly address guest concerns and requests to ensure their satisfaction.
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality.
• Support the training of new team members while fostering strong, collaborative relationships within the housekeeping department.
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations.

Skills

MS Outlook

MS Word

MS Excel

Education

High school diploma or its equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

As Birmingham’s longest-running hotel since its opening in 1925, The Redmont effortlessly combines 1920s charm with contemporary luxury. Nestled in the heart of downtown, it provides easy access to the city’s theater district and the Birmingham Civil Rights Institute, both just five blocks away. Guests can enjoy a state-of-the-art fitness center, complimentary WiFi, and stunning rooftop views while savoring a signature cocktail.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Supervisor, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business.

Essential Job Functions

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations

Physical Demands

• Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs
• Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching

Qualifications

Education

• High school diploma or its equivalent

Experience

• 1-year experience in hotel housekeeping or related professional area preferred
• Previous supervisory experience preferred
• Confident utilizing MS outlook, Word, and Excel
• OSHA certification or equivalent knowledge of OSHA regulations

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans