Rooftop Restaurant Host - Warm Welcomes & Quick Seating

Mainsail Lodging & Development; Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Mainsail Lodging & Development in Southwest Florida seeks an energetic Beacon Host to warmly welcome guests, seat them promptly, and help ensure a smooth dining experience across the Beacon Rooftop dining areas.

This role requires excellent customer service, strong communication, the ability to use tablets and the MICROS POS system, and a willingness to work as part of a hotel team. High school diploma and hospitality experience preferred.

Qualifications

• High school diploma or higher.
• Previous hospitality experience preferred, at least one-year host position in the Southwest Florida area preferred.
• Excellent customer service skills.
• Excellent communication skills, both verbal and written.

Responsibilities

• Greet and seat guests promptly.
• Converse with guests in a friendly, hospitable and informative manner.
• Use a rotation method to ensure seating is fair.
• Report to work on time and in proper uniform/approved attire.
• Work as a team with all hotel staff.
• Ensure the front of the restaurant is clean and ready for seating.
• Communicate seating needs to servers and assist as needed.
• Operate the MICROS POS system as required.
• Attend monthly department meetings and daily stand-ups.

Skills

Customer service

Communication skills

Tablet usage

Hospitality experience

Education

High school diploma

Tools

MICROS POS

Job description

Mainsail Lodging & Development in Southwest Florida seeks an energetic Beacon Host to warmly welcome guests, seat them promptly, and help ensure a smooth dining experience across the Beacon Rooftop dining areas.

This role requires excellent customer service, strong communication, the ability to use tablets and the MICROS POS system, and a willingness to work as part of a hotel team. High school diploma and hospitality experience preferred.