Rooftop Lounge Server at Boutique Hotel

Lodgco Hospitality; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Lodgco Hospitality is seeking a friendly and professional server for Knoop, the rooftop lounge at Grand Rapids Canopy by Hilton. You will greet guests, take orders, suggest menu items, and ensure accurate and timely service while maintaining high standards of hospitality.

Deliveries are made with a focus on guest satisfaction, teamwork, and adherence to service procedures. The role requires flexibility to work evenings, weekends, and holidays as needed in a fast-paced hotel environment.

Qualifications

• High School diploma or equivalent required.
• Minimum 6 months experience as a server.
• Applicable state certifications as required.

Responsibilities

• Greet and seat guests, present menus and answer questions about menu items.
• Take orders and relay to kitchen staff; ensure timely service.
• Handle payments and balance checks at shift end.
• Provide wine and food recommendations; use suggestive selling where appropriate.
• Maintain cleanliness and set up stations, stock condiments, and reset tables as needed.
• Attend training sessions and follow management directions.

Skills

Customer service

English proficiency

Teamwork

Multitasking

Attention to detail

Education

High School Diploma

6+ months server experience

Applicable state certifications

Job description

Lodgco Hospitality is seeking a friendly and professional server for Knoop, the rooftop lounge at Grand Rapids Canopy by Hilton. You will greet guests, take orders, suggest menu items, and ensure accurate and timely service while maintaining high standards of hospitality.

Deliveries are made with a focus on guest satisfaction, teamwork, and adherence to service procedures. The role requires flexibility to work evenings, weekends, and holidays as needed in a fast-paced hotel environment.