Roofing Service Operations Manager

Heidler Roofing; Hagerstown (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading roofing company in Hagerstown is looking for a Service Manager to oversee service operations efficiently while ensuring high customer satisfaction. Key responsibilities include managing service budgets, scheduling, and maintaining client relationships. Candidates must possess at least 10 years of experience in the roofing industry and strong management capabilities. This full-time position involves occasional travel and offers a dynamic work environment focused on continuous improvement.

Qualifications

• Minimum 10 years of experience in the roofing industry.
• Comparable management experience is required.
• Relevant certifications in roofing and project management are a plus.

Responsibilities

• Oversee and manage the service operations of the division.
• Coordinate scheduling and resource allocation.
• Maintain customer satisfaction while adhering to safety and quality standards.
• Develop bid proposals and manage project budgets.

Skills

Management and operations experience

Customer communication

Problem-solving skills

Organizational skills

Flexibility in fast-paced environments

Attention to detail

Education

High school degree or GED equivalent

Tools

MS Word

Excel

Service software

Job description

A leading roofing company in Hagerstown is looking for a Service Manager to oversee service operations efficiently while ensuring high customer satisfaction. Key responsibilities include managing service budgets, scheduling, and maintaining client relationships. Candidates must possess at least 10 years of experience in the roofing industry and strong management capabilities. This full-time position involves occasional travel and offers a dynamic work environment focused on continuous improvement.