Roof Diagnostics Technician — Onsite Inspections & Quality Control

RPM SPG; New York (NY); Sur place; USD 60 000 - 95 000; Plein temps

Résumé du poste

RPM SPG is seeking a Diagnostics Technician to perform onsite roof inspections in the New York area, including infrared and visual assessments. The role involves information gathering, collaboration with the Lead Diagnostics Technician, and ensuring documentation and customer satisfaction.

You will train with field staff, support QC processes, and maintain professional communication with customers and internal teams.

Qualifications

• Prior roofing inspection and diagnostic experience.
• Experience with patch and repair work.
• Knowledge of project management, planning and scheduling.
• Quality control monitoring experience.
• Familiarity with safety training and OSHA 10 certification.
• Strong communication and customer service skills.
• Ability to climb ladders up to 20 ft and lift up to 75 lbs.
• Ability to work independently.

Responsabilités

• Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services.
• Work with Lead Diagnostics Technician and collaborate with Field Supervisors.
• Assist with QC process and documentation to ensure customer satisfaction.
• Communicate professionally with customers, sales reps, field staff, and internal personnel.
• Serve as a contact for office personnel regarding diagnostic issues.
• Maintain professional appearance and demeanor while on customer sites.
• Assist in training other field personnel on diagnostic tools and processes.
• Complete all services and related paperwork accurately.
• Participate in safety trainings and complete required documentation.
• Perform other duties as assigned by Manager of Diagnostic Services or VP of General Services.

Connaissances

Roofing inspections

Diagnostics

Project management

Quality control

Communication

Safety training

Description du poste

RPM SPG is seeking a Diagnostics Technician to perform onsite roof inspections in the New York area, including infrared and visual assessments. The role involves information gathering, collaboration with the Lead Diagnostics Technician, and ensuring documentation and customer satisfaction.

You will train with field staff, support QC processes, and maintain professional communication with customers and internal teams.