Rolex Fifth Avenue Flagship Boutique Administrative Coordinator

Bucherer USA; New York (NY); On-site; USD 34,000 - 37,000; Full time

Job summary

Tourneau|Bucherer on Fifth Avenue is seeking a Boutique Administration Coordinator to provide administrative support to the VP/GM, Director team and store staff. The role focuses on day-to-day operations, reporting, communication and office management to keep the boutique running smoothly.

The successful candidate will be highly organized, detail-oriented and able to juggle multiple responsibilities in a busy luxury retail environment.

Qualifications

• Minimum 3 years’ experience in administration or as a receptionist preferred.
• Previous experience in an administrative, secretarial, office coordination or executive assistant role.
• Experience within luxury retail, hospitality or a premium service environment is preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• High level of accuracy and attention to detail.

Responsibilities

• Support VP, GM and business directors with all administrative tasks within the business.
• Responsible for coordinating all inbound and outbound mail with USPS, FedEx and UPS.
• Support compliance with operational internal audit tasks.
• Coordinate calendars across the business, including time-off schedules for all directors on our internal system.
• Support in managing boutique card expenses.
• Coordinate reservations for internal stakeholders at the restaurant in Rolex Fifth Avenue.
• Maintain strict confidentiality within the business.
• Manage boutique office supplies, stationery and general administrative equipment alongside operations team.
• Assist with travel arrangements and logistics for visiting stakeholders and management.
• Liaise with the relevant head office departments on administrative matters.
• Manage incoming calls, emails and general enquiries.
• Coordinate with building management alongside the facilities lead, maintenance teams and external suppliers.
• Coordinate meetings, training sessions and internal team activities.

Skills

Administration experience

Office coordination

Executive support

Communication skills

Time management

Attention to detail

Luxury retail exposure

Job description

Job Title: Boutique Administrative Coordinator

Reports to: VP,GM

Division:Rolex, Fifth Avenue

OVERVIEW

The Boutique Administration Coordinator is responsible for providing administrative and organizational support to the VP/GM, Director team and wider store personnel. The role is central to the day-to-day running of the boutique, ensuring that administrative tasks, reporting, communication and office operations are managed efficiently and accurately. The successful candidate will be highly organized, detail-oriented and able to manage multiple responsibilities in a busy retail environment. They will act as a key point of contact for administrative matters, ensuring that the management team and retail personnel have the support required to operate effectively.

ESSENTIAL JOB RESPONSIBILITIES

• Support VP, GM and business directors with all administrative tasks within the business.
• Responsible for coordinating all inbound and outbound mail with USPS, FedEx and UPS.
• Support compliance with operational internal audit tasks.
• Coordinate calendars across the business, including time-off schedules for all directors on our internal system.
• Support in managing boutique card expenses.
• Coordinate reservations for internal stakeholders at the restaurant in Rolex Fifth Avenue.
• Maintain strict confidentiality within the business.
• Manage boutique office supplies, stationery and general administrative equipment alongside operations team.
• Assist with travel arrangements and logistics for visiting stakeholders and management.
• Liaise with the relevant head office departments on administrative matters.
• Manage incoming calls, emails and general enquiries.
• Coordinate with building management alongside the facilities lead, maintenance teams and external suppliers.
• Coordinate meetings, training sessions and internal team activities.

QUALIFICATIONS

• Minimum 3 years’ experience in administration or as a receptionist preferred.
• Previous experience in an administrative, secretarial, office coordination or executive assistant role.
• Experience within luxury retail, hospitality or a premium service environment is preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• High level of accuracy and attention to detail.

Compensation Expectation: $25.00 - $27.00 per hour, commensurate upon experience.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.