ROI Medical Records Specialist - Remote

Lensa; Indianapolis (IN); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Medical Records Specialist to join their team. This vital role involves processing release of information requests, ensuring accuracy, and providing top-notch customer service. You'll safeguard patient privacy while managing medical information requests efficiently. The ideal candidate will have a high school diploma, strong organizational skills, and experience in a medical records environment. Join a forward-thinking company that values your contributions and offers a supportive work environment for your career growth.

Qualifications

• 2+ years experience in medical records or similar setting preferred.
• Strong computer skills and proficiency in Microsoft Office.

Responsibilities

• Process release of information requests accurately and timely.
• Ensure compliance with HIPAA and maintain patient confidentiality.

Skills

Microsoft Word

Microsoft Excel

Organizational Skills

Typing Speed (50 wpm)

Customer Service

Multitasking

Education

High School Diploma (GED)

Tools

Fax Machine

Copier

Scanner

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Sharecare, is seeking professionals. Apply via Lensa today!

Job Description

Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary

This position is responsible for processing all release of information requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. The associate must safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information comply with requests, authorization, company policy, and HIPAA regulations.

Essential Functions

• Complete release of information requests, including retrieving patient’s medical charts, scanning records accurately, and transmitting according to established procedures and standards.
• Date stamp all requests and highlight pertinent data for processing.
• Validate requests and authorizations for release of medical information.
• Perform quality checks to assure accuracy, confidentiality, and proper invoicing.
• Maintain equipment in good operating condition.
• Provide excellent customer service by being attentive, respectful, and proactive in addressing client concerns.
• Handle incoming requests via mail, telephone, or fax as needed.
• Maintain a professional appearance and a clean work environment.
• Stay informed about state laws and fee structures.
• Work within scope, accept additional assignments, and assist during backlogs.
• Adhere to policies and regulations including HIPAA, federal, and state laws.
• Maintain confidentiality and security of all information.
• Handle privileged information conscientiously and efficiently.

Qualifications

• High School Diploma (GED) required
• At least 2 years of experience in a medical records department or similar setting preferred
• Strong computer skills, including proficiency in Microsoft Word and Excel
• Excellent organizational skills
• Typing speed of 50 wpm
• Ability to operate fax, copier, and scanning machines
• Willingness to learn new equipment and processes quickly
• Self-motivated, team player
• Proven customer satisfaction skills
• Ability to multitask
• Minimum internet speed of 5 Mbps

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration regardless of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, or veteran status.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x.

Get notified about new Medical Records Specialist jobs in Indianapolis, IN.