Rockstar Café Retail Sales Associate — Benefits Included

Hard Rock Cafe International; New York (NY); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Hard Rock International is seeking a Retail Sales Associate to guide guests through the shopping experience in our New York stores. You will greet guests, answer questions, handle sales at the point-of-sale, and ensure a memorable visit by delivering product knowledge and exceptional service.

You’ll maintain store cleanliness, manage stock levels, and assist with opening/closing side duties while upholding Hard Rock’s values and standards.

Qualifications

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

Responsabilités

• Greeting guests.
• Answering questions - accurately and politely.
• Answering the phone.
• Making proficient sales transactions - using a point-of-sale system.
• Handling cash and other forms of payment.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized store.
• Maintaining proper product stock levels – through retail pulls & inventories.
• Displaying Retail product – through HRC’s visual display standards.
• Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.
• Assuring the complete satisfaction of each and every guest.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans”.

Connaissances

Calm under pressure

Strong organization

Friendly demeanor

Description du poste

Hard Rock International is seeking a Retail Sales Associate to guide guests through the shopping experience in our New York stores. You will greet guests, answer questions, handle sales at the point-of-sale, and ensure a memorable visit by delivering product knowledge and exceptional service.

You’ll maintain store cleanliness, manage stock levels, and assist with opening/closing side duties while upholding Hard Rock’s values and standards.