Robotics Joint Replacement Clinical Specialist

Stryker; United States; Remote; USD 80,000 - 96,000; Full time

Job summary

Stryker is seeking a Clinical Specialist for Joint Replacement to advance orthopedic surgeries by supporting surgeons in utilizing the Mako robot for robotic-arm assisted procedures. You will deliver exceptional service in a fast-paced clinical environment and prioritize customer outcomes.

Responsibilities include training, implant planning, case preparation, inventory control, on-call support, and documenting events. A 4-year degree and English fluency are required.

Qualifications

• A 4-year degree or equivalent is required.
• Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management).
• Fluency in written and spoken English is required.

Responsibilities

• Train surgeons and operating room staff in the operation of the company’s robotic arm applications, ensuring ideal placement and precision.
• Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.
• Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation.
• Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies.
• Maintain and control locally consigned equipment, instruments, implant, and disposables inventories.
• Build foundational relationships with customers through active participation in account management and support.
• Provide prompt and accurate complaint reports in compliance with quality system requirements.
• On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.
• Assist in product demonstrations and lab logistics.
• Solve product problems for customers promptly and efficiently.

Skills

Technical aptitude

English fluency

Education

4-year degree or equivalent

Job description

Stryker is seeking a Clinical Specialist for Joint Replacement to advance orthopedic surgeries by supporting surgeons in utilizing the Mako robot for robotic-arm assisted procedures. You will deliver exceptional service in a fast-paced clinical environment and prioritize customer outcomes.

Responsibilities include training, implant planning, case preparation, inventory control, on-call support, and documenting events. A 4-year degree and English fluency are required.