Robotics Fleet Incident Response Engineer

MVP Ventures; Mountain View (CA); On-site; USD 170,000 - 230,000; Full time

Job summary

Rhoda AI in Mountain View is seeking an experienced incident response engineer to be the first line of defense when deployed robots encounter faults. You will triage alerts across hardware, embedded software, sensors, and networking to restore operation quickly.

You will own incidents from alert to recovery, develop better monitoring, runbooks, and a reliable fleet, collaborating with AI, robot software, cloud, and hardware teams.

Qualifications

• Strong systematic debugging from symptoms to root cause.
• Proficient with Linux and command line; able to read logs and telemetry.
• Proficient in Python and/or C/C++.
• Excellent written and verbal communication; calm under pressure.
• Willingness to participate in on-call rotations.
• Preferred: 3+ years in robotics, automation, or related field.

Responsibilities

• Triage and incident response across robot fleets; monitor faults, alarms and alerts.
• Act as the first engineering responder for real-time escalations from field technicians and operations.
• Debug complex issues across subsystems via log analysis, telemetry review and reproduction testing.
• Drive incidents to fast resolution or mitigation to restore operation and maximize fleet uptime.
• Coordinate with domain engineering teams (AI, robot software, cloud, hardware) to drive resolution.
• Own each incident through to confirmed recovery and handoff; maintain clear communications.

Skills

Systematic debugging

Linux/CLI

Python

C/C++

On-call readiness

Tools

ROS/ROS2

Telemetry analysis

Job description

Rhoda AI in Mountain View is seeking an experienced incident response engineer to be the first line of defense when deployed robots encounter faults. You will triage alerts across hardware, embedded software, sensors, and networking to restore operation quickly.

You will own incidents from alert to recovery, develop better monitoring, runbooks, and a reliable fleet, collaborating with AI, robot software, cloud, and hardware teams.