Robotics Field Test & Deployment Specialist

Serve Robotics; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Serve Robotics is seeking a Robotics Field Development Test Associate to support testing, deployment, and operation of autonomous delivery robots in real-world environments in West Hollywood, CA. You will execute field tests, perform commercial deliveries, and help identify product improvements through data collection and feedback.

The role involves collaborating with Engineering, Product, and Operations teams, traveling outdoors, and handling routine maintenance and safety procedures.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree in Engineering, Robotics, Computer Science, or a related technical field preferred.
• Interest in robotics, autonomous systems, field operations, logistics, quality assurance, or related technical disciplines.
• Strong attention to detail and ability to accurately follow test procedures and document results.
• Strong analytical and problem-solving skills.
• Ability to work independently while following established processes and safety procedures.
• Comfortable working outdoors and walking or biking several miles during a shift.
• Ability to lift and move equipment consistent with the physical demands of the role.
• Valid U.S. driver's license with a satisfactory driving record.
• Strong verbal and written communication skills.

Responsibilities

• Execute field testing activities for autonomous delivery robots by following established test plans, procedures, and operational guidelines.
• Deploy, monitor, recover, and operate robots in real-world environments while ensuring safe and reliable operation.
• Perform commercial deliveries and represent Serve professionally when interacting with merchants, customers, and members of the public.
• Identify, document, and reproduce software, hardware, and operational issues, providing clear information to support engineering investigations.
• Collect test data, observations, and operational feedback to support product development and continuous improvement efforts.
• Troubleshoot basic software and hardware issues in the field and elevate complex problems to engineering teams as appropriate.
• Prepare robots for testing and deployment by performing routine inspections, charging, cleaning, and basic maintenance activities.
• Follow established safety procedures, operational protocols, and testing standards during all field activities.
• Maintain accurate testing records, issue documentation, and operational logs.
• Collaborate with Engineering, Product, and Operations teams to support testing, deployments, demonstrations, and pilot programs.

Skills

Attention to detail

Analytical and problem solving

Verbal and written communication

Follow test procedures

Education

High school diploma or equivalent; Associate's or Bachelor's in Engineering/Robotics/CS

Tools

Jira

Grafana

Looker

Python

C++

Job description

Serve Robotics is seeking a Robotics Field Development Test Associate to support testing, deployment, and operation of autonomous delivery robots in real-world environments in West Hollywood, CA. You will execute field tests, perform commercial deliveries, and help identify product improvements through data collection and feedback.

The role involves collaborating with Engineering, Product, and Operations teams, traveling outdoors, and handling routine maintenance and safety procedures.